Registrar as seguintes DLL’s

REGSVR32 jscript.dll

REGSVR32 vbscript.dll

REGSVR32 wmp.dll

REGSVR32 wmpdxm.dll

REGSVR32 msdxm.ocx

REGSVR32 dxmasf.dll

REGSVR32 wmnetmgr.dll

Acessar o Editor de Registro:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\MediaPlayer e renomear para MediaPlayer.old